Warranty Wizard

Welcome to the Warranty Info Center, your go-to resource for all things related to product warranties. Whether you need assistance comprehending serial numbers, understanding warranty coverage, or navigating the warranty claim process, our resources are designed to guide you.


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Distributors Only: Please go to the portal to register and setup your account now. Please use this link and choose the register option to create your account.

Warranty Wizard


USEFUL INFORMATION


Find Serial Numbers

Click on the link above to open a “How To” guide
on where to find your Serial Number.

Understand Serial Numbers

Click on the link above to open a comprehensive
guide on deciphering and comprehending the serial
numbers listed on your unit.

Acceptable Forms of Proof of Purchase

Click on the link above to open a guide detailing
what documents we accept as proof of
purchase to confirm product ownership.


Access Chart

Click on the link above to open a general
overview of warranty tool access levels.

General Warranty Guide

Click on the link above to open a guide for online
product registration, requesting to add a serial
number, requesting to add an authorization code.

Distributors Only: Filing a Claim

Click on the link above to open a guide detailing
how to file a claim for parts or blower,
tank/heat exchanger leaks.




WARRANTY FLOW

Choose from the following to view the warranty process flow chart based on the class of product.

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